Radisson Plaza Hotel at Kalamazoo Center has received the coveted AAA Four Diamond designation. The Kalamazoo location has been a recipient of this designation for over a decade with a brief pause during its multi-million dollar renovation which concluded earlier this year.
“We are honored to receive the acclaimed Four Diamond designation from AAA,” said Craig Davies, the General Manager of the Radisson Kalamazoo. “This award reflects the commitment of our staff and management to provide every guest with exceptional hospitality throughout their visit.”
Radisson Plaza Hotel at Kalamazoo Center is part of a select group representing North America's top tier of the hospitality industry. There are roughly 1,750 hotels and 500 restaurants on the AAA Four Diamond list.
Hotels at this level, about 7% of the nearly 23,000 AAA Diamond lodgings, are noted for their upscale style and amenities enhanced with the right touch of service.
To earn the impressive AAA Four Diamond designation, hotels and restaurants must pass a rigorous evaluation that includes unannounced, in-person visits by AAA’s expert inspectors.
“AAA is pleased to recognize Radisson Plaza Hotel at Kalamazoo Center with the Four Diamond designation, meaning its unwavering attention to both service and surroundings have placed it into the upper tier of AAA’s Diamond Program,” said Stacey Barber, AAA Travel Vice President. “To maintain the exceptional standards required for this designation on a daily basis is an outstanding achievement. Four Diamond hotels and restaurants are attentive to guests' needs and consistently deliver memorable travel and dining experiences.”
Situated in the heart of Downtown Kalamazoo and locally owned and operated by Greenleaf Hospitality Group, the Radisson stands as a premier upscale, full-service hotel. The property features 340 guest rooms, 50,000 SQ FT of meeting space, 3 on-site restaurants, as well as a Starbucks, salon + spa, fitness center, indoor pool, and retail shop.
For more than 80 years, AAA’s professional inspectors have conducted in-person property evaluations. AAA is the only entity using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. AAA’s inventory includes nearly 30,000 Diamond (Five, Four, Three, and Approved) hotels and restaurants across the United States, Canada, Mexico, Costa Rica, and the Caribbean. Travelers can find AAA Diamond hotels and restaurants and inspector insight in AAA’s trip planning products: Trip Canvas, AAA Mobile app, TripTik Travel Planner, and the AAA TourBook guides. For more information, visit AAA.com/Diamonds.
